Notice to Customers Disconnected for Non-Payment
Payment on an account that was disconnected for non-payment does NOT initiate a Gas Turn-On Order. You must call during regular business hours (Monday—Friday, 8:00 AM—4:30 PM) to schedule reconnection of your gas service.
Customer Bill Payment Portal
Access our secure, free online portal to manage your account and pay your monthly bill online.
Access Secure Payment Portal Portal Instruction Manual (PDF)Citizens Gas Fuel Company Bill Pay Options
In-Person & Drop Box Payments
At our business office located at 127 North Main Street, Adrian. Secure drop boxes are located at the front and back doors of our Main Street Office. This office lobby is closed to the public.
Pay by Mail
By Mail to Citizens Gas Fuel Company, P.O. Box 40, Adrian, MI 49221-0040. A payment envelope is enclosed with your bill. Please allow seven days for mailed payments to reach us by the due date.
Automatic Bill Payment Plan
Payments are transferred from either your checking or savings account automatically on the due date. Contact our office for details or complete the authorization form below and email it to infocgfc@dteenergy.com.
Download Pre-Auth Payment FormCredit & Debit Card Payments
Online: You can pay online via our payment gateway or visit our portal for information about free online bill pay.
Over the Phone: Use our Interactive Voice Response (IVR) system to pay your bill at any time.
📞 To pay by phone, call: 888-598-9846